TERT Registration

 

PSAP Registration Instructions


These instructions will help you fill out the PSAP Registration form for the TERT Program.

Please type all of the informantion on the PSAP Registration form.

1.  PSAP Name/Comm. Center Name-What is the Official Name of your Center?  So and So County, Such and Such City 911 Center, whatever your proper name is, enter that in the block.

2.  What is the name of the County that you are located in?

3.  Are you a Primary or Secondary PSAP?

4.  What is the mailing address of your PSAP?

5.  What is the PHYSICAL address of your PSAP?

6.  What is the phone number, Fax number and web site address or email address for your PSAP?
Please include area codes and any extensions.

7.  What is the Name of your Director or Manager of your Center?
     Phone Number?
     Email Address?

8.  How many:
     *  Full time employees per shift do you have?
     *  Part time employees per shift do you have?
     *  How many Call-Takers per shift?
     *  How many Dispatchers per shift?

9.  What are your hours of Operation?
Please break this down by shifts.  If you have special shifts for overlapping shifts, special shifts, call-taker shifts, or special circumstances, please include and explain this.

 

10.  Do you provide basic or Enhanced 911 service to your community?

11.  What is the 911 surcharge rate that you charge your telephone customers?

12.  How many seperate Dispatch consoles are there in your Communications Center?
How many Call-Taker consoles.  Please stipulate whether these positions may be used as either or must be used as indicated.

13.  Number of agencies dispatched for:
     *  Law Enforcement - How many-
     *  Fire - How many-
     *  Medical - How many-
     *  Other - How many-
     *  TOTAL -

14.  What type of (brand name) CAD system do you have?

15.  Do any of your agencies:
     *  Utilized MDC's or MDT's for silent dispatch of incident calls?
     *  Utilize Unit tracking?
     *  Utilize AVL?
     *  GIS/Mapping?

 

16.  What type (brand name) of Phone system do you have?

17.  What type of (brand name) Radio system do you have?
Can you use headsets on it, if so, what brands or types are compatible?

18.  What kind of Emergency Medical Dispatch system do you use, if any?

19.  Do you feel that you can provide a team to assist another Communication Center in the event of an Emergency?
     *  How many from your Center could deploy at once?

20.  What is the name of the City/County Commission Chairperson, Sheriff, Chief of Police, etc., that is in ultimate control of your PSAP?
     *   Name
     *  Address
     *  Cell Number
     *  Pager Number
     *  Email Address
     *  Mailing Address

21.  Name of the person within your agency that is willing to act as the Contact Person for the TERT Program.
     *  Name
     *  Phone Number
     *  Cell Number
     *  Pager Number
     *  Email Address
     *  Mailing Address

22.  Name of 2nd person within your agency that is willing to act as the Contact Person for the TERT Program, in lieu of the 1st not being available.
     *  Name
     *  Phone Number
     *  Cell Number
     *  Pager Number
     *  Email Address
     *  Mailing Address

ADDITIONAL INSTRUCTIONS:
Your Department must have signed up and participate in the SC State Mutual Aid Plan to be enrolled in the TERT program.